You can return your order due to any of the following reasons:

Reasons Description
Damaged The product is damaged in delivery
Defective The product does not function as described in its manufacturer specification
Incorrect/wrong item Not the product the customer ordered (e.g. wrong size or wrong color)
Missing items/parts Missing items/parts as indicated in the packaging
Website error The product does not match website specifications, description, or image (this issue is attributable to a website error/misinformation)